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<< Click to Display Table of Contents >> Signature Capture |
  
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<< Click to Display Table of Contents >> Signature Capture |
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oThe signatures are just image files that are stored in the wrench\images folder (Usually. Set the image path in Company Setup/Each Computer/Images Folder). The path (file name) of the image is stored in 2 different files.
oOne of the files is the Revise Estimate log. To find this, edit the RO then click on the Revise Estimate Times, then click on the big button Estimate Revision Log. You can add a signature in the log directly, or just add it from the RO screen. The icon is in the bottom left corner of the screen. This signature would be for approving a repair order. Remember, only the signature file names are being stored in the database, not the actual images.
oThe second place you could sign is when taking money, on the receive money screen. Image names are stored in the payments file.
oThe name of the file looks like this:Sig-000119I-20200323-134635.png. The filename consists of 000119 which is the RO#, 'I', which means it was an Invoice Payment, 'R' would be a revision log signature, 20200323 which is YYYYMMDD, and 134635 which is a number that represents time of day to the 100th of a second. That way all of your signatures will be in order of RO#, then date and time.
oYou can move this screen to your capture screen (needs to be a touchscreen) for your customer. After that it will automatically show up on the other screen. I signed here with my trackball, and as you can see it's a terrible signature. (I'd be better signing with an X)
oHOW TO: The customer will sign in the top area, then press Keep, then OK. They can press Clear if they don't like their signature, before they press OK.
oYou can adjust the Pen thickness to suit, and it will remain that way. Normally customers won't change that.
oSince the actual images themselves are stored separately on your computer, you will need to backup that images folder to an external device. At this time the backup program (included with Digital Wrench) does not include images.
oSignatures can be printed on the Invoice printout. Currently only the built-in Invoice16 has a signature capability. It will print the last signature from the revised estimate log. Report manager invoices can print the last signature in the payment log or the last signature in the Revision Log (or both). See VMTInvoice116.rpt as an example. If you choose to show revised estimate logs on the invoice, the signatures are printed to the right of the log(s). Same with the payment logs.
Below is the screen for capturing the Signature from a Topaz Signature Pad.
Once this screen is displayed, you'll need to click on the Start button. Then the customer can sign. Then click on the Save button to save and exit this screen.
Currently we are using the Model T-S460-HSB-R which doesn't show the image as the customer is signing it, except on your screen. You will need the drivers from Topaz installed correctly on your computer for this to work. Check with whomever you purchased your Topaz Signature Pad for help on that. Topaz advises that you purchase from reputable Topaz dealers and the link is listed below.
https://www.topazsystems.com/wheretobuy-resellers.html